The Company
Direct and Highly Qualified Support Provided by Software Developers
Support often means that your problems are managed, instead of being solved. Unqualified call-agents
try with their fragmentary knowledge to provide prefabricated answers to individual questions.
Mostly weeks are passing until a solution is available, or even more worse: You give up frustratedly
and develop yourself a workaround.
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"Just wanted to comment on how pleased I am with your product. ... Your product is about the only part of the project that has not proven to be "Interesting". Thanks for the help by giving me a good product." Gary Coker, Principal Engineer, RG Research Inc.
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