The Company
Direct and Highly Qualified Support Provided by Software Developers
Support often means that your problems are managed, instead of being solved. Unqualified call-agents
try with their fragmentary knowledge to provide prefabricated answers to individual questions.
Mostly weeks are passing until a solution is available, or even more worse: You give up frustratedly
and develop yourself a workaround.
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Customer's Responses "I was concerned about buying from a European company, because of possible language problems and/or lack of support. Your quick email responses have laid that concern to rest. Feel free to use Monarch Bay as a US reference." Ron Phillips, Monarch Bay Software, Inc., Houston, Texas, USA
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