Customer Login Forum Online Help Open Source Deutsche Version

The Company

Direct and Highly Qualified Support Provided by Software Developers

Support often means that your problems are managed, instead of being solved. Unqualified call-agents try with their fragmentary knowledge to provide prefabricated answers to individual questions. Mostly weeks are passing until a solution is available, or even more worse: You give up frustratedly and develop yourself a workaround.

We make it a rule to provide support for our customers. Questions are answered promptly and highly qualified in regular within 24 hours - by the developers themselves!

With an active Subscription you are immediately informed by e-mail, if a new service release or new version of our software is available, and you can download it immediately. On our website you can get quickly an overview about the current state of our products.

Needless to say, your ideas and wishes are most welcome, for we want to create the products which correspond closely to your ideas and needs.


bullet Customer's Responses

"I was concerned about buying from a European company, because of possible language problems and/or lack of support. Your quick email responses have laid that concern to rest. Feel free to use Monarch Bay as a US reference."

Ron Phillips, Monarch Bay Software, Inc., Houston, Texas, USA

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