Support
Technical Support provided by IDEAL Software
With every support inquiry please provide us your license key, otherwise we are unable to process your inquiry. With every support incident we will notify you by e-mail about the charges to your support account as well as your final account balance. Questions related to bugs in VPE are always free, if your inquiry should indeed be related to a bug in VPE.
You are only charged for "how-to" questions, questions that are covered in the documentation, questions related
to misuse of VPE or questions related to bugs in printer drivers or other third party software.
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Customer's Responses "Working with VPE and your company over the years, I am extremely glad that we did chose you as our print capability vendor!" Chuck Logan, Hart Intercivic, Inc., Lafayette, Colorado, USA
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