Contact
Questions About Products, Pricing, Licensing, Technical Questions, etc.
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Contact by e-MailThis is the preferred way, especially for technical questions, because our software developers will answer those questions. Important: Please put the word "VPE" at the beginning of the subject, so it is guaranteed that your mail will pass our spam-filters. Unfortunately we receive several thousand spam-mails per day. e-Mail: support@IdealSoftware.com All inquiries are answered on working-days in regular at the same day, latest within 24 hours (please consider time-zone differences between your country and Germany, as well as local holidays in Germany). Contact by TelephoneOn working-days between 14 - 16h CET: +49 (0)2131 1511-690 |
"I was concerned about buying from a European company, because of possible language problems and/or lack of support. Your quick email responses have laid that concern to rest. Feel free to use Monarch Bay as a US reference." Ron Phillips, Monarch Bay Software, Inc., Houston, Texas, USA
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Customer's Responses
