Moderator: IDEAL Software Support
IDEAL Software Support wrote:We do not have Outlook 2007. But we know from older versions that security configuration settings in Outlook might cause problems. By default, Outlook tries to protect the machine against forbidden access by trojans and viruses. For example make sure that Simple MAPI is enabled and that full access via Simple MAPI (Note: it is *Simple* MAPI, not MAPI) is granted. In addition it might be required that the sender is in a list of allowed senders.
Outlook and VPE seems to be like water and fire.
IDEAL Software Support wrote:Outlook and VPE seems to be like water and fire.
Well, Simple MAPI is an invention of Microsoft. So if Outlook or Outlook Express have problems with Simple MAPI, Microsoft has rather a problem with Microsoft.
If I understand you right, SetMailSender does work if the Mail-Dialog is shown? So the e-mail button of the VPE preview does work? This indicates strongly that you have to change security settings.
Please note that sending e-mails is not the primary function of VPE, but an add-on. A possible workaround to send mass e-mails or e-mails without a dialog would be to export a VPE document as PDF and writing the code for sending e-mails (with the PDF attachment) yourself. In this case you can make use of MAPI (i.e. it is called "ExtendedMAPI"). ExtendedMAPI is used by Outlook to make native calls to the Microsoft Exchange server. ExtendedMAPI support is added as part of installing Outlook or Exchange. It does not work with Thunderbird and many other e-mail clients.
To answer your question: we were able to send mails with Outlook and Outlook Express. As far as I remember our last tests had been done with Outlook 2003. And I also do remember that we had to do some very tricky configuration changes in Outlook to make it work.
BTW: our internal e-mail infrastructure is based on Linux / IMAP and Thunderbird, where Thunderbird works flawlessly with Simple MAPI.
The other option now is to create differtent profiles in outlook and let the user choose one when VPE sends an e-amail.
IDEAL Software Support wrote:The other option now is to create differtent profiles in outlook and let the user choose one when VPE sends an e-amail.
I am starting to become unsure what you are exactly doing. The senders you have been trying to specify by VPE:
1) Did they belong to the current user (should be)?
2) Did you try to specify the sender name, i.e. not the e-mail address of the sender?
The latter one is required, since Exchange works on the level of user names, and depending on the type of message (in this case an e-mail), it will use the protocol-specific sender address (i.e. for e-mails the e-mail address of the sender).
IDEAL Software Support wrote:Did you also try "[SMTP:support@mycompany.be]" - including the square brackets and the full e-mail address?
IDEAL Software Support wrote:Then setting different mail senders is not supported by Simple MAPI. Use ExtendedMAPI.
Users browsing this forum: Baidu [Spider], Google [Bot] and 126 guests