With each inquiry, please provide the following information:
Latest versions, up-to-date information and FAQ's are available here on our web pages.
Ask question: support@IdealSoftware.com
Important: Please put the word "VPE" at the beginning of the subject, so it is guaranteed that your mail will pass our spam-filters. Unfortunately we receive several thousand spam-mails per day.
All inquiries are answered on working-days in regular at the same day, latest within 24 hours (please consider time-zone differences between your country and Germany, as well as local holidays in Germany).
"I was concerned about buying from a European company, because of possible language problems and/or lack of support. Your quick email responses have laid that concern to rest. Feel free to use Monarch Bay as a US reference."
Ron Phillips, Monarch Bay Software, Inc., Houston, Texas, USA