Technical Support provided by IDEAL Software
With every support inquiry please provide us your license key, otherwise we are unable to process your inquiry. With every support incident we will notify you by e-mail about the charges to your support account as well as your final account balance.
Questions related to bugs in VPE are always free, if your inquiry should indeed be related to a bug in VPE.
You are only charged for "how-to" questions, questions that are covered in the documentation, questions related
to misuse of VPE or questions related to bugs in printer drivers or other third party software.
"Just wanted to say how impressed I am with Ideal software and all its employees! The VPE product and support are outstanding!
Patrick Huxley, Weber school district, Ogden, Utah, USA