Missing spaces problem - wierd

Knowledge exchange related to the VPE Report Engine and PDF Library

Moderator: IDEAL Software Support

Missing spaces problem - wierd

Postby IDEAL Software Support » Tue Nov 23, 2004 4:23 pm

We have a bizarre printing problem at one out of 1000 sites -
everything is lined up correctly etc, but there are no spaces between
words where there should be, and are at every other site!

Clearly not vpe itself doing this, but i'm asking in the hope someone
has come across this before and has a solution.

the computer is w2000, kyocera fs1800 printer.
IDEAL Software Support
 
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Joined: Thu Nov 18, 2004 4:03 pm

Postby IDEAL Software Support » Tue Nov 23, 2004 4:25 pm

This sounds like a problem with a bad printer driver or bad True-Type fonts.

Try the following:
If available, turn on "Print True-Type As Graphics" in the printer driver's setup dialog. Sometimes this option is also called "Print True-Type as Bitmap" or something similar.

Since we don't know, if you are using VPE v2.x or v3.x, you should also try the most current version of VPE.

Otherwise, see if there is a newer version of the printer driver available, or try with other available options of the driver's setup dialog. Finally, re-install the True-Type fonts.

Regards
Thorsten Radde
IDEAL Software GmbH
IDEAL Software Support
 
Posts: 1633
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