dycodoc crashes on existing document

Knowledge exchange related to dycodoc, the visual form and document designer

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dycodoc crashes on existing document

Postby starzen » Thu Sep 10, 2015 9:03 pm

We are trying to modify a document and when switching to the second page dycodoc crashes

yesterday it still worked and we deleted one field from the second page and saved and now we cant view the second page any longer

any idea whats wrong or what to do ?

thanks

Mike
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Re: dycodoc crashes on existing document

Postby IDEAL Software Support » Tue Sep 15, 2015 5:44 pm

Are you using the latest version of dycodoc?
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Re: dycodoc crashes on existing document

Postby msosp » Fri Sep 25, 2015 1:14 pm

We have this issue at least a couple of times per week. (using DCD 2.2).
Hovering over the second page with the mouse causes Dycodoc to crash.
You can still select the pages and its obects in the page overview, but as soon as the mouse goes over the second page, Dycodoc force closes.

It's not clear when and why it happens.

Each time this happens we apply a somewhat "strange" fix: we open 15 - 20 other documents in one go, and finally opening the document that has the problem. After doing this, it's possible to go to the second page again, make changes and save and reopen the document without the same problem.

I hope this is fixed in DCD2.3.. it causes quite some frustration.
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Re: dycodoc crashes on existing document

Postby IDEAL Software Support » Fri Sep 25, 2015 1:40 pm

Several bugs have been fixed in v2.30. Please check with this version. If you should still encounter problems, please contact us through e-mail support and provide a sample document which makes the problem reproducible.
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