Email problem after updgrade VPE 6.0 -> 6.1

Knowledge exchange related to the VPE Report Engine and PDF Library

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Email problem after updgrade VPE 6.0 -> 6.1

Postby Zoltan Sebok » Thu Sep 19, 2013 8:15 am

After we upgraded from 6.0 to 6.1 click on E-mail button want call the Outlook. But the default email client is Mozilla Thunderbird.
Zoltan Sebok
 
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Re: Email problem after updgrade VPE 6.0 -> 6.1

Postby IDEAL Software Support » Thu Sep 19, 2013 8:43 am

You need to configure Windows to use the right mail client. You can do this in the system control panel.
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Re: Email problem after updgrade VPE 6.0 -> 6.1

Postby Zoltan Sebok » Thu Sep 19, 2013 8:55 am

It is configured. The default email client is the Thunderbird.
With VPE 6.0 it work well.
Zoltan Sebok
 
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Re: Email problem after updgrade VPE 6.0 -> 6.1

Postby IDEAL Software Support » Thu Sep 19, 2013 11:32 am

v6.10 R1 contains several patches to make it use the default mail client. Not using the default mail client is not what users do expect.
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Re: Email problem after updgrade VPE 6.0 -> 6.1

Postby Zoltan Sebok » Fri Sep 20, 2013 11:31 am

Thanks.
And how can I get v6.10 R1 ?
Zoltan Sebok
 
Posts: 4
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Re: Email problem after updgrade VPE 6.0 -> 6.1

Postby IDEAL Software Support » Fri Sep 20, 2013 11:43 am

If you have an active subscription, which provides one year of free updates and upgrades, you can download it through our customer portal.
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Re: Email problem after updgrade VPE 6.0 -> 6.1

Postby Zoltan Sebok » Fri Sep 20, 2013 12:35 pm

The VPE we bought in 2010. We have not active subsciption.
It means that if we want to use this function - which is working perfectly in the previous version - in continue, we have to buy the VPE one more time?
Zoltan Sebok
 
Posts: 4
Joined: Fri May 07, 2010 12:03 pm

Re: Email problem after updgrade VPE 6.0 -> 6.1

Postby IDEAL Software Support » Fri Sep 20, 2013 4:52 pm

It was not working perfectly in the previous version. There was a serious problem with Extended MAPI support.

And yes, it means you need to acquire a new license. But since you did not prolong the yearly subscription for two years, it is cheaper to acquire a new license now.
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