Activate License Error

Knowledge exchange related to the VPE Report Engine and PDF Library

Moderator: IDEAL Software Support

Activate License Error

Postby dCipher » Fri May 19, 2017 8:04 pm

Hi

I am installing the 64bit version of VPE and when the installer tries to activate the software it gets the following error message.

---------------------------
ERROR:
---------------------------
Bad server response.

Maybe your firewall is blocking the online activation, or
your internet connection is down, or
the activation server is temporarily offline.
In the latter case, please try again in a few hours.



(Stage 0, Code 3)
---------------------------
OK
---------------------------

I have turned off my firewall but it makes no difference. I am trying to activate VPE P7.1 64bit edition on Windows 10 Pro as I ugrade to the VPE 32/64 bundle. My license code is: XXXXXXXX

Regards,
Simon White
dCipher
 
Posts: 9
Joined: Wed Apr 27, 2011 7:41 pm

Re: Activate License Error

Postby IDEAL Software Support » Sat May 20, 2017 9:38 am

After our Linux webserver performed an automatic security update, the changes revealed a bug in our installer. At present, please use the option "Activate on another computer". You don't need to use another computer, just open a web browser on your installation machine and copy / paste the keys between the browser and the installer.
IDEAL Software Support
 
Posts: 1488
Joined: Thu Nov 18, 2004 4:03 pm

Re: Activate License Error

Postby IDEAL Software Support » Sat May 20, 2017 9:40 am

!!! PLEASE !!!

Never post your license key in public. Anyone else can use it.
IDEAL Software Support
 
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Joined: Thu Nov 18, 2004 4:03 pm


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